Shipping costs and Forms of payment

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Shipping costs

To estimate the shipping costs for your order, just look here.

Where would you like the goods to be shipped?
CountryShipping costsNote
Albania€28.76 ** Basic price per package €28.76, plus €1.70 per kg of package weight; up to a max. package weight of 30 kg
Andorra€9.70 ** Basic price per package €9.70, plus €0.58 per kg of package weight; up to a max. package weight of 30 kg
Antigua and Barbuda€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 20 kg
Argentina€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 20 kg
Armenia€23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 20 kg
Azerbaijan€23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 30 kg
Australia€23.12 ** Basic price per package €23.12, plus €11.27 per kg of package weight; up to a max. package weight of 30 kg
Belgium €6.99Free delivery when you spend €50.00 or more.
Bosnia and Herzegowina€28.76  ** Basic price per package €28.76, plus €1.70 per kg of package weight; up to a max. package weight of 20 kg
Brasil€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 30 kg
Bulgaria€12.99 -
Chile€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 20 kg
China€23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 30 kg
Costa Rica€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 30 kg
Denmark78,08 DKKFree delivery when you spend DKK 1,499.00 or more.
Germany€4.99Free delivery when you spend €199.00 or more.
Dominican Republic€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 30 kg
Estonia €9.99 -
Faroe Islands€28.76 ** Basic price per package €28.76, plus €1.70 per kg of package weight; up to a max. package weight of 30 kg
Finland€7.99-
France€5.99Free delivery when you spend €50.00 or more.
Georgia €22.11 ** Basic price per package €22.11, plus €2.56 per kg of package weight; up to a max. package weight of 20 kg
Greece€14.99 -
Greenland €28.76 ** Basic price per package €28.76, plus €1.70 per kg of package weight; up to a max. package weight of 30 kg
Great Britain

£6.99 

€7.50 

Free delivery when you spend £199.00 or more.

Free delivery when you spend €199.00 or more.

Hong Kong€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 30 kg
Indonesia €23.04 ** Basic price per package €23.04, plus €5.20 per kg of package weight; up to a max. package weight of 30 kg
Ireland €7.99Free delivery when you spend €199.00 or more.
Iceland €28.76 ** Basic price per package €28.76, plus €1.70 per kg of package weight; up to a max. package weight of 30 kg
Israel€22.11 ** Basic price per package €22.11, plus €2.56 per kg of package weight; up to a max. package weight of 20 kg
Italy€7.99Free delivery when you spend €50.00 or more.
Japan€23.59 ** Basic price per package €23.59, plus €6.77 per kg of package weight; up to a max. package weight of 30 kg
Canada€29.99-
Kazakhstan€29.99 ** Up to 20 kg package weight
Qatar €23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 30 kg
Kyrgyzstan€23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 30 kg
Colombia€23.12  ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 30 kg
Croatia€9.99 -
Lithuania €9.99-
Liechtenstein€9.99-
Latvia €9.99-
Luxembourg€6.99Free delivery when you spend €199.00 or more.
Malaysia€23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 20 kg
Malta (M)€14.95-
Mexico €23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 20 kg
Monaco€11.99-
Montenegro€28.76 ** Basic price per package €28.76, plus €1.70 per kg of package weight; up to a max. package weight of 30 kg
Mozambique€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 20 kg
Namibia €23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 20 kg
New Zealand€23.12 ** Basic price per package €23.12, plus €9.97 per kg of package weight; up to a max. package weight of 30 kg
Netherlands €6.99Free delivery when you spend €50.00 or more.
Northern Ireland

£5.68

€6.60 

Free delivery when you spend £199.00 or more.

Free delivery when you spend €199.00 or more.

North Macedonia€25.20 ** Up to 20 kg package weight
Norway €9.99-
Austria €6.99Free delivery when you spend €199.00 or more.
Peru€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 30 kg
Philippines €23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 20 kg
Poland PLN 18.05Free delivery when you spend PLN 499.00 or more.
Portugal €9.99-
Moldova (Republic of)€31.00-
Romania €9.99-
Russian Federation€29.99 ** Up to 20 kg package weight
Zambia€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 30 kg
San Marino€9.99-
Saudi Arabia€23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 30 kg
Sweden €6.99Free delivery when you spend €199.00 or more.
Switzerland €9.99Free delivery when you spend €199.00 or more.
Senegal€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 30 kg
Serbia €19.99-
Sierra Leone€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 30 kg
Singapore €23.59 ** Basic price per package €23.59, plus €7.42 per kg of package weight; up to a max. package weight of 30 kg
Slovakia €9.99-
Slovenia €7.99-
Spain €9.99-
Spain - Canary Islands€9.99-
South Africa€23.12 ** Basic price per package €23.12, plus €9.57 per kg of package weight; up to a max. package weight of 30 kg
South Korea€23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 20 kg
Taiwan €23.59 ** Basic price per package €23.59, plus €6.32 per kg of package weight; up to a max. package weight of 20 kg
Thailand€23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 30 kg
Trinidad & Tobago€23.12 ** Basic price per package €23.12, plus €7.67 per kg of package weight; up to a max. package weight of 20 kg
Czech Republic€9.99-
Turkey€24.99 -
Ukraine €24.99 ** Up to 20 kg package weight
Hungary€9.99-
United Arab Emirates€23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 30 kg
Vietnam €23.59 ** Basic price per package €23.59, plus €5.32 per kg of package weight; up to a max. package weight of 30 kg
Belarus €19.99-
Cyprus€14.95 -

Unless stated otherwise, the flat-rate shipping costs detailed above apply for orders weighing up to 30 kg. The flat-rate shipping cost also increases by the specified flat-rate amount for each additional 30 kg package weight commenced.
No minimum order value.

Other countries

In the case of all other countries not listed here, the shipping costs will be calculated separately. Please note that in some cases (in particular for deliveries outside the EU) extra custom duties may be due. For more information, please contact your local customs office.

Delivery by DHL Standard parcel

We will send your order as a DHL Standard parcel. The shipping rate depends on the destination country. The goods will be dispatched within 1-2 working days from receipt of your order. In case of delivery delays we shall inform you promptly.

Returns

Should it happen that a delivered article does not live up to your expectations, you can return it without any problem within 14 days. In addition we give a voluntary two-year right of return on many products. For more information on returns, please click here.

Any questions?

Further information can be found in our Standard Terms and Conditions. If you have any questions please fill out our contact form or call us on 020 3481 5025.


Forms of payment

Louis offers several payment options for your purchase. Here you'll find all the information you need to choose the most convenient payment option for you.

Advance payment

On receipt of order, you will receive an e-mail or letter from us with exact details of the total amount of your order incl. shipping costs. Only then should you transfer this total amount to our account. Once we have received the total amount, your order will be assembled and dispatched to you.

By credit card (MasterCard, Visa, Amex and Diners)

Please enter the credit card number in full and the date of expiry. The invoice amount is charged to your credit card account right with the placement of the order.

PayPal

You may use PayPal to pay quickly, simply and safely in our Louis online shop. Use your existing PayPal account and pay for your order with the utmost convenience. We usually receive notification of payment from PayPal immediately and can therefore process your order without delay.

Any applicable bank charges are borne by the person placing the order. Please note that additional customs duties may arise (especially for shipments outside the EU). Your local customs authorities can provide you with details.

Our bank details below apply to customers in all countries:

HypoVereinsbank AG - Hamburg
BIC Code HYVEDEMM300
IBAN Code DE 86 2003 0000 0000 3014 08