This page gives you the most important service information in your own language. Everything you need to know about shopping at Louis – Europe's No. 1 for motorcycle clothing & accessories since 1938.
To view this information in your own language, simply click on your country:
Shopping at Louis is fun and secure…
In the Online Shop and in the modern Louis shops you will find many thousand motorcycling products. Whether helmets, textile and leather clothing, saddlebags, case systems or the right brake pads – at Louis you will be sure to find what you are looking for!
At Louis you can either pay by credit card, Paypal or in advance by bank transfer.
Fast delivery & Low shipping costs
The parcel is delivered quickly and reliably within 4 days. Our logistics partner is the world’s leading delivery service, DHL.
Sending a parcel to Great Britain costs just €9.95.
2-year return policy
There's no risk-taking with Louis. If you don't like a product, for whatever reason, or you find a product defect you may return the product and we will refund the purchase price immediately, repair the product or send you a new one. Do you have any questions? Don’t hesitate to contact us before you send the product back. In many cases we can help you on the telephone or via e-mail. This helps to save costs.
Our friendly staff are there to assist you right round the clock, seven days a week. You can reach us as follows:
(we speak English, German, French, Polish, Russian and Spanish)
0049 40 734 193 60
Fax: 0049 40 734 193 47
Mail: Detlev Louis Motorrad-Vertriebsgesellschaft mbH, Rungedamm 35, 21035 Hamburg, Germany